Privacy policy

🔒 Privacy & Security Privacy Policy

Your privacy matters to us. This policy explains how Book Haat collects, uses, and protects your information.

Last Updated: 03 March 2026

This Privacy Policy describes how Book Haat (Legal Name: Book Haat Books & Stationery) collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.bookhaat.com.

By accessing or using our website, you agree to the practices described in this policy.

01 About Book Haat Book Haat was established on 16 April 2025 with the mission to make books and stationery affordable and accessible across India.

We offer:

A wide range of books for students, professionals, and readers
Quality stationery items for school, office, and personal use

02 Information We Collect a) Personal Information When you place an order or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping address

b) Payment Information Payments are processed securely through third-party payment gateways. 🔐 We do not store your card, UPI, or banking details on our servers.

c) Technical Information Automatically collected data may include:

IP address
Device and browser type
Cookies for website functionality and analytics

03 How We Use Your Information We may use your information to:

Process and deliver orders
Provide customer support
Send order updates and shipping notifications
Send promotional offers, where applicable
Detect fraud and comply with legal obligations

04 Cookies & Tracking We use cookies to:

Improve website functionality
Remember user preferences
Analyze traffic and website performance

You may disable cookies through your browser settings, although some website features may not function properly.

05 Data Security & Sharing We use reasonable security measures and trusted technology partners to help protect your personal information. We do not sell or rent your personal information to third parties.

Your information may be shared only when necessary with:

Courier and logistics partners for delivery
Payment gateways for processing transactions
Government or legal authorities when required by applicable law

06 Your Rights You may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data, subject to applicable legal requirements

To exercise these rights, please contact us using the email address provided below.

07 Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of third-party websites separately.

08 Policy Updates We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last Updated” date.

09 Contact If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us by raising a ticket.

https://help.bookhaat.com

Support Hours Monday – Saturday: 10:00 AM – 7:00 PM (IST) Sunday & National Holidays: Closed